Social Engineering Via Phone – The Tech Support Scam – WIN Cyber Security Minute
Today we are going to learn about a common attack vector that hackers use against individuals and companies alike. Social engineering done over the phone can have devastating consequences for your personal life, and for your employer.
We did a deep dive on what social engineering is in our Spear Phishing video, so I recommend checking out that video first before watching this one. In this video we will cover how bad guys can use the phone to social engineer you so that they can gain access to your computer system and cause major damage.
Hackers commonly use social engineering through email to compromise your computer. They do this because it is easy, free, and can be scaled up to compromise many companies at once.
Social Engineering via phone is a little different on how the attack is carried out, but it has similar goals. One form of this type of attack that is very common is called the “Tech Support Scam”. Let’s dig into how this attack works. In some cases, the hacker will initiate contact with you by calling you on the phone directly. Other times they will convince you to call them.
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